Vehicle Service Plans - Aftersales Department

Content
1 module

Difficulty
Basic

Rating

Course length
20 mins

Instructor
Paul Blair

Released
06 Dec 2015

Price
£19.95 GBP

Description

This short course will help you improve your performance on Vehicle Service Plans by understanding the logical and emotional elements for the customer, how to get them to relate to it and how to overcome objections.

Objectives

Following this course you should be able to,

  • Understand the Service Plan proposition
  • Present it from a logical and emotional point of view
  • Overcome objections
  • Create Certainty
  • Improve your performance

Certificate

By completing/passing this course, you will attain the certificate Completion Certificate

1.
Vehicle Service Plan Module Aftersales
{{ vm.helper.t('courses.scorm') }}
 
Added over 7 years ago, by Wayne
The course delivered exactly what it was supposed to in a compact and easily digestible way
 
Added almost 10 years ago, by Aaron
The course really gives you a lot of info

Shopping Cart

Your cart is empty