Content
1 module
Difficulty
Basic
Rating
Course length
20 mins
Instructor
Paul Blair
Released
06 Dec 2015
Price
£19.95 GBP
Description
This short course will help you improve your performance on Vehicle Service Plans by understanding the logical and emotional elements for the customer, how to get them to relate to it and how to overcome objections.
Objectives
Following this course you should be able to,
- Understand the Service Plan proposition
- Present it from a logical and emotional point of view
- Overcome objections
- Create Certainty
- Improve your performance
Certificate
By completing/passing this course, you will attain the certificate Completion Certificate
1.
Vehicle Service Plan Module Aftersales
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The course delivered exactly what it was supposed to in a compact and easily digestible way
The course really gives you a lot of info
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